In a recent survey conducted by Circle In, concerning trends among global managers, a striking finding has emerged: managers are increasingly spending over five hours weekly providing emotional support to team members grappling with personal crises. The survey, which polled 1000 managers worldwide, revealed that more than 90 per cent of respondents have found themselves supporting team members through significant personal challenges such as divorce, illness, and family violence.

This heightened responsibility, however, comes at a cost. A staggering 75 per cent of managers admitted experiencing heightened stress and burnout due to the pressures of balancing their professional duties with the need to provide extensive non-work-related support to their teams.

Understanding the Impact

The findings underscore the evolving role of managers in today’s workplace, where they are not only tasked with overseeing productivity and performance but also with providing essential emotional support to their teams. This dual role places significant strain on managers, often leading to exhaustion and decreased job satisfaction.

Causes of Stress and Burnout

Several factors contribute to the stress and burnout experienced by managers:

1. Increased Emotional Labour: The emotional toll of supporting team members through personal crises can be draining, emotionally and psychologically.

2. Lack of Boundaries: Blurring lines between personal and professional life can leave managers feeling overwhelmed and unable to switch off from work-related stressors.

3. High Expectations: With expectations to maintain team morale and productivity amidst personal crises, managers face immense pressure to perform both roles effectively.

4. Limited Support Systems: Inadequate organisational support and resources for managing emotional labour can exacerbate stress levels.

Addressing Burnout: Practical Solutions

To mitigate the impact of stress and burnout among managers, organisations can consider implementing supportive measures and resources:

  • Workshops and Training: Offer workshops such as “7 Steps to Sanity” or “Mindfulness Practices” tailored to equip managers with tools to manage stress and maintain wellbeing. Learn more here.
  • Wellness Initiatives: Provide resources like the “Sanity At Work Essential Oils Kit,” designed to promote relaxation and reduce stress in the workplace environment.
  • Educational Programs: Introduce corporate workshops like “The 7 Steps to Sanity Corporate Workshop,” focusing on achieving balance and enhancing productivity. Learn more here.

These initiatives not only support managers in navigating their dual roles but also contribute to fostering a healthier workplace culture that values mental health and wellbeing.

As the demands on managers to provide emotional support continue to rise, addressing the associated stress and burnout becomes paramount. By acknowledging these challenges and implementing targeted support strategies, organisations can empower managers to thrive in their roles while maintaining their own wellbeing. This approach not only benefits individual managers but also enhances overall team resilience and productivity in the long term.